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PAYMENT POLICY

We currently accept the following forms of payment:
- Credit Cards: We accept Visa, American Express, Mastercard, and Discover.
- PayPal: Choose to pay securely through PayPal using your debit card or credit card. Registration is free and easy. For more information, please visit www.paypal.com.

If you have some trouble making a payment, please see some helpful suggestions below:

If you’re unable to pay with your debit or credit card.

Make sure all information is correct including the credit card number, expiration date, CVV code and billing address.
Check your credit or debit account balance for available funds.
Check whether your card is authorized or default online transaction limit is too low.
Try refreshing the page or logging completely out and then logging back in.
Start over with a new order instead of trying to pay for the same order over again.
If your payment is still declined, you may need to contact your bank. As part of their security, most credit card companies will automatically block international transactions or payments unless the card holders specifically request that they accept the transaction.
Pay with your credit or debit card through Paypal. If you do not have a Paypal account, you can safely and easily use the services as a “guest”.
Try using a different card.
Try through PayPal if you have a PayPal account.


If you‘re unable to pay with Paypal

Check with Paypal to see if your account has a transaction limit.
According to PayPal rules, the shipping address and the billing address must be in the same country,  otherwise, the payment will be declined.
There may be several reasons why your payment attempt failed.
If it occurs, please reach out to our Customer Service Team via email: support@lovellx.com with subject 'Failed Payment' and provide your details and/or screenshot of trouble (if any).
We would be glad to assist you in resolving this problem.